Frequently Asked
Questions
Answers to
Common Questions...
There's not much
here in the way of a FAQ but, this is mostly because we make things so
simple, people hardly ever contact us for anything other than new
sites!
 | How do I set up
my email client to access my email account? |
Where your email clients ask for you
to enter your "Account Name", enter not just the name like john but
john@yourdomain.com.
Your servers would be yourdomain.com
for both the "smtp" and "pop" server names.
| How do I upload
my MS-Access database to my server? |
You can either use FTP to upload the
database file or, also the Active Server Manager (ASM) which is
provided with your site. If you use FTP, make sure you upload it in
"binary" mode.
| I can't update
my databases! What's wrong? |
Your database needs the proper
permissions (write and change) granted on the server.
It is recommended that you create a sub-directory which would house
all your data base files. We will only have to grant permissions to
the sub-directory once and then all files you add to the sub-directory
will automatically be granted the right permissions.
| My ASP code
cannot find my database. What's wrong? |
Normally, this occurs when you are
using an ODBC DSN type database call. You would need to have the
database file configured for ODBC access at the server level. We can
do this for in a matter of minutes. Just go to the Helpdesk and open
a trouble ticket. let us know where on your server the database file
is located, its name and what name your ASP application is calling.
|
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